Return & Refund Policy
Simple, transparent and customer-friendly policy
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day you received the goods.
To exercise your right, contact us at WATANMARKT, Vor dem Peterstor 3, 36037 Fulda, Germany, Phone: +49 1521 6203364, Email: info@watanmarkt.com with a clear statement.
We will refund all payments including standard delivery costs within 5 business days after receiving your withdrawal request.
Refund may be held until goods are received or proof of return is provided.
Items must be returned within 14 days after withdrawal notice. Return shipping costs are borne by the customer.
- Perishable food items
- Opened sealed products
- Damaged packages
- Special order items
Unopened long-life items like rice, lentils, and spices are returnable within 14 days.
WATANMARKT
Vor dem Peterstor 3
36037 Fulda, Germany
Phone: +49 1521 6203364
